Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lashay.owens@yahoo.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lashay.owens@yahoo.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
No Exchanges!! 


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lashay.owens@yahoo.com.

Return & Refund Policy

Last Updated: 07/02/2026


At Tumblerznthings, we want you to be happy with your purchase. If you are not completely satisfied, we are here to help.


1. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by a receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.



If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.



3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. ** If you are receiving a refund, the cost of return shipping will be deducted from your refund.**



4. Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Personalized or custom-made items]
  • Sale items or clearance goods]
  • Items that are damaged due to customer misuse]

5. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at lashay.owens@yahoo.com with your order number and a photo of the item so we can resolve the issue for you as quickly as possible.

Contact Us

If you have any questions on how to return your item to us, please contact us at:

  • Email: lashay.owens@yahoo.com
  • Website: https://tumblerznthings.com/